Bryan Texas Utilities is warning local residents of a phone scam where a caller asks customers to make a payment to avoid having service disconnected.
According to a press release from BTU, the calls appear to come from BTU’s phone number, but the number has been spoofed by the scammers to fool recipients. Customers do not receive a phone call from BTU except in special circumstances, and a demand for immediate payment will not be made, the release states. Payment instructions for outstanding balances are sent via U.S. mail. For commercial customers, calls are made during regular business hours on weekdays.
Those who receive a phone call may check the validity by calling BTU at 821-5700 or by checking your account at www.btutilities.com. Should you receive a call you believe is a scam, call Bryan police at 209-5300.