The Brazos County Tax Office has expanded some services and is now offering limited assistance in the building’s lobby.
The office has opened two title service windows to assist local residents, said Kristeen Roe, the county’s tax assessor-collector, on Thursday. The expanded services will be offered from 8 a.m. to noon on weekdays, and all paperwork must be filled out before entering the building. The number of customers allowed in the lobby will remain limited.
Roe said Thursday afternoon that staffing at the tax office is operating at about 50% capacity. In a phone interview, she reminded county residents that motor vehicle processes are still delayed by the statewide disaster declaration in response to the COVID-19 pandemic.
The drive-thru windows are open from 8 a.m. to 4:30 p.m. but have had wait times in excess of two hours on some days.
“The most important thing that I would like for people to understand is that there are other options and other ways to do this — they don’t have to physically come here, because it’s painful, and we know it,” Roe said. “If people call us, we can work with them and find ways to do it using our drop box or through the mail or online. There are a lot of options.”
She said that residents should call the tax office at 979-775-9930 and talk to a title clerk to determine if they have all required paperwork before they come to the office. Property tax information and payment options are available at www.brazostax.org.
Roe said the office will be closed Monday for Memorial Day.
Also, Gov. Greg Abbott announced Thursday that the Texas Department of Public Safety will soon begin a phased opening of driver license offices starting Tuesday with limited service offerings. As part of this opening plan, according to a press release, DPS will launch a statewide driver license appointment system that allows customers to book appointments up to six months in advance. The limited services being offered will be by appointment only.
Brazos, Robertson, Burleson, Washington and Grimes counties are in the DPS’ southeast region, meaning limited service reopening will begin locally June 3. Customers who currently do not possess a Texas driver’s license, CDL, learner permit or ID card, as well those who are in need of a drive test, can begin scheduling appointments in these two regions on May 29 at 1 p.m.