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Frequently Asked Questions

For questions about the All Access program, the e-Edition and the mobile version of theeagle.com, scroll to the bottom of this page.

 

1) How can I submit a Letter to the Editor?

 

2) How can I find previously published articles?

 

3) How can I get a copy of an article or photo?

 

4) How can I get permission to reprint an article in my publication?

 

5) How can I purchase a back copy of The Eagle?

 

6) Where can I find classified advertisements online?

 

7) Where can I find obituaries online?

 

8) How can I place a paid obituary?

 

9) Where can I find engagement, wedding and anniversary announcements?

 

10) How can I place an engagement, wedding or anniversary announcement?

 

11) Where can I find birth announcements?

 

12) How can I contact a staff member of The Eagle or TheEagle.com?

 

13) How can I advertise in The Eagle or on TheEagle.com?

 

14) How do I submit a press release or news tip to The Eagle?

 

15) How can I publicize my group's activity on TheEagle.com's Events Calendar?

 

16) How can I subscribe to the printed edition of The Eagle?

 

17) Who can I contact if my paper wasn't delivered this morning?

 

18) How can I place my subscription on hold while I'm out of town?

 

19) Where can I find Texas A&M sports coverage?

 

20) How can I submit my school's athletic event results?

 

21) How can I submit a sports birthday?

 

22) Where is the The Eagle building located?

 

23) When was The Eagle founded?

 

1) How can I submit a letter to the editor?

 

The Eagle encourages letters to the editor. No more than one letter per writer will be printed each 30 days. Letters should be no more than 300 words and are subject to editing for length, clarity, libel and good taste. For more information or to submit a letter, click here. You can also email submissions to letters@theeagle.com.

 

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2) How can I find previously published articles?

 

You can search for previously published articles by using the "Search" box located in the blue bar at the top of each page directly beneath the theeagle.com logo or by clicking here. Our archive includes local stories dating back to March 2000, as well as online coverage of the 1999 Bonfire collapse.

 

For articles published prior to 2000, the best source of local archives is the Carnegie Library in Downtown Bryan.  The can be reached by calling (979) 209-5630 or through their website at http://www.bcslibrary.org/?page_id=56.

 

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3) How can I get a copy of an article or photo?

 

You can download or print a copy of an article for personal, non-commercial use from theeagle.com. To find an article, search here.

 

If a photo is available for sale, a "Buy Photo" button will display below a photo. For more information about purchasing photographs, please email news@theeagle.com.

 

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4) How can I can permission to reprint an article in my publication?

 

All content of theeagle.com is copyrighted. To reproduce or reprint any part of theeagle.com or The Bryan-College Station Eagle, you must submit your request in writing before you use it.

 

Your request should specify: The story you want to reproduce, the date it was published, the headline, the writer's name and how you intend to use it. Requests should be emailed to: news@theeagle.com

 

Expect a written response within five working days after we receive your request. Please note that submitting a request does not grant permission. You must receive written notification of permission before reprinting any copyrighted content.

 

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5) How can I purchase a back copy of The Eagle?

 

The Eagle has back copies of the printed edition of the paper from the past 60 days available for purchase at thew newsstand price ($1 per copy for weekday and Saturday issues and for $2 per copy for Sunday issues). Copies of previously published editions of The Eagle are limited in number and subject to availability.

 

To purchase a back copy of The Eagle, visit our office at 1729 Briarcrest in Bryan (across from the Galleria Building) during normal business hours - 9 a.m. to 5 p.m., Monday-Friday.

 

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6) Where can I find classified advertisements online?

 

The Eagle's classified advertisements are available online at http://theeagle.com/classifieds. For information about placing a classified advertisement, click here.

 

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7) Where can I find obituaries online?

 

Obituaries, death notices, in memoriams and cards of thanks can be found in our obituaries section. Older obituaries may be found on microfilm at the Carnegie Library in Downtown Bryan.

 

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8) How can I place a paid obituary?

 

Obituaries may be emailed to obits@theeagle.com, faxed to 979-774-0496 or brought by our office. The deadline for submission is 4 p.m. To inquiry about pricing, photographs, etc., please contact our obituary department at 979-731-4730.

 

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9) Where can I find engagement, wedding and anniversary announcements online?

 

Paid engagement, wedding and anniversary announcements can be found in our announcements section.

 

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10) How can I place an engagement, wedding or anniversary announcement?

 

For information about placing paid announcements, please contact our announcement department via telephone at (979) 731-4730 or by email at announcements@theeagle.com. The deadline for submission is Monday at 5 p.m.

 

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11) Where can I find birth announcements?

 

Births are not printed in The Bryan-College Station Eagle.

 

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12) How can I contact a staff member of The Eagle or TheEagle.com?

 

For a list of departmental contacts (such as news, advertising, circulation, etc.), click here. For contact information for individual editorial staff members, click here.

 

For general inquiries or to find someone not listed online, call (979) 776-4444. For inquiries about online operations, call (979) 731-4661 or email webhelp@theeagle.com

 

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13) How can I advertise in The Eagle or on TheEagle.com?

 

The Eagle has a variety of advertising opportunities in the both the printed edition and online. For more information, please contact us:

 

– Email: advertising@theeagle.com

– Advertising Fax: 979-774-0053

– Classified Ads: 979-776-7355

– Customer Service: 979-776-4444

 

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14) How do I submit a press release or news tip to The Eagle?

 

News releases, tips and story ideas can be sent to news@theeagle.com or faxed to (979) 776-8923.

 

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15) How can I publicize my group's activity on TheEagle.com's Events Calendar?

 

To use TheEagle.com's Events Calendar, go to http://www.theeagle.com/calendar/ and type in your event information. All events are subject to review and approval before being placed online.

 

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16) How can I subscribe to the printed edition of The Eagle?

 

You can subscribe, renew or manage your account online by visting our Subscriptions Center.

 

Learn more about Eagle subscriptions here. You can also contact the Circulation Department by calling (979) 776-2345 or emailing circulation@theeagle.com.

 

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17) Who can I contact if my paper wasn't delivered this morning?

 

Missing papers or other delivery problems can be reported by using our online form. You can also contact the Circulation Department by calling (979) 776-2345 or emailing circulation@theeagle.com.

 

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18) How can I place my subscription on hold while I'm out of town?

 

You can temporarily suspend your home delivery by using our online form. You can also contact the Circulation Department by calling (979) 776-2345 or emailing circulation@theeagle.com.

 

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19) Where can I find Texas A&M sports coverage?

 

The Eagle's coverage of Texas A&M and Southeastern Conference sports can be found at AggieSports.com.

 

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20) How can I submit my school's athletic event results?

 

To report results and statistics of local school athletic events call (979) 731-4638 or send an e-mail to sports@theeagle.com.

 

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21) How can I submit a sports birthday?

 

If you know of someone sports-related in the Brazos Valley about to have a birthday, please fax, e-mail or mail us the name, what sport and where. Please also include the date and year of birth. The person must be at least 13 years old.

 

Send faxes to Robert Cessna at (979) 776-8923. Do not fax pictures, they must be mailed or emailed in. Birthday information and photos can be emailed to sports@theeagle.com. Please send pictures in jpeg format. Pictures WILL NOT be returned.

 

Sports birthdays do not appear online on TheEagle.com. 

 

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22) Where is The Eagle building located?

 

The Eagle is located at 1729 Briarcrest Drive in Bryan (across from the Galleria Buiding). Click here for a map of our location. Our mailing address is: The Eagle, PO Box 3000, Bryan, TX 77805-3000.

 

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23) When was The Eagle founded?

 

Either 1877 or 1889, depending on how you look at it.

 

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FAQs about All Access

 

I have subscribed but I am still having trouble. Whom do I call?

 

Please call the circulation department at 979-776-4331 or 979-776-2345. You can also email circulation@theeagle.com for assistance. 

 

If I have multiple computers or devices, do I need to purchase multiple digital subscriptions?

 

No. Users are provided a single username and password to access theeagle.com. A login can be used on three different devices, plus the app. 

 

If I already subscribe to the print version of The Eagle, do I receive a digital subscription?

 

Yes. Customers who already receive a seven-day print subscription to The Eagle can sign up for the All Access program for no additional charge. To sign up, call the circulation department during regular business hours at 979-776-2345 or 1-844-466-1453. 

 

What is All Access?

 

All Access gives readers the ability to read The Eagle's content anywhere, anytime. All Access includes home delivery of the newspaper and unlimited access to theeagle.com, the mobile version of theeagle.com, the E-Edition (digital replica version of The Eagle) and The Eagle news app. 

 

If you are a current print subscriber, you are part of The Eagle's All Access subscription program. 

 

To log in as an All Access subscriber, click the "Login" link at the top of all theeagle.com web pages and follow the prompts to login. On mobile devices, click the circle logo on the top right side of the screen, select "Sign In' and follow the prompts to log in. 

 

If you are not a current subscriber, you can call the circulation office at 776-2345 or 731-4661 for more information. 

 

Digital Only

 

A Digital Only subscription to theeagle.com allows subscribers unlimited access to all local online content and access to the E-Edition version of the daily print edition of The Eagle. 

 


 

e-Edition Frequently asked questions

 

Can I view The Eagle's daily e-Edition if I am a current print subscriber?

 

Yes. As a print subscriber, you are a part of our All Access program. You can view the e-Edition for no additional charge. To set up an account, call the circulation department at 776-2345 or 731-4661. You can also email circulation@theeagle.com. 

 

What if I am not a subscriber? Can I read the e-Edition or get an e-Edition only subscription?

 

Yes. Please click here to purchase a Digital Only subscription, or call the Circulation Office at 776-2345 or 731-4661 with questions. 

 

How do I access the e-Edition?

 

On a desktop computer, open you web browser and navigate to www.theeagle.com. Click the "e-Edition" link in the navigation at the top left of the site. You can then click on what day's version you wish to read. 

 

You can also access the e-Edition by clicking here.

 

My browser says I need to sign in to read the e-Edition. What do I do next?

 

In order to view the e-Edition, you must set up an account. Please call our circulation office at 776-2345 or 731-4661 for assistance on setting up an account and getting logged in using your account number. 

 

Why is the e-Edition cut off on the right side?

 

On some devices, such as iPads and tablets, the right side of the e-Paper may cut off due to browser sizes. To fix this, click "hide thumbs" at the top of the e-Edition. 

 


 

Mobile Site/App Frequently Asked Questions

 

How do I access theeagle.com mobile site?

 

Open your mobile device's web browser (Ex. Safari on iPhone and iPad) and type www.theeagle.com into the browser. 

 

Can I bookmark the mobile site on my mobile device?

 

Yes; on most mobile phones and devices, there is an option to bookmark sites to your phone or device's home screen. See the instructions on this process here:

 

Adding a bookmark on iPad/iPhone: click here

 

Adding a bookmark on Android devices: click here

 

Can I access the full website from my mobile device?

 

Yes. Press the "full site" button at the bottom right of The Eagle's mobile site. 

 

How do I navigate to all the content on The Eagle Mobile site?

 

You can click 'Menu' on any page of the mobile site to access a navigation menu. Or, click the circle icon at the top right of the mobile site to access a pop-out menu or to sign in. 

 

Why am I receiving a message to 'sign in'?

 

Theeagle.com desktop and mobile sites include an All Access program that allow a certain number of free local articles each month before readers are asked to sign in as a subscriber or to purchase a Digital Only subscription. See above answer for more information. 

 

I have purchased a Digital Only subscription or I am attempting to login an an All Access subscriber, and I am still seeing messages that say 'A service is required.' What do I do?

 

There is a strong chance you are using Private or Incognito browsing on an iPhone or iPad. Turn this feature off to successfully sign in to www.theeagle.com.

 

If you have turned off private browsing and are still having issues, please call 1-844-466-1453 or email bcsdigital@ggl.bhmginc.com for assistance. 

 

Does The Eagle have a mobile app?

 

Yes. If you have an iPhone, iPad, Android phone or Android tablet device, you can located The Eagle's news app by visiting the appropriate store on your phone or device. 

 

If you have an iPhone or iPad, click here for the app link. 

 

If you have an Android phone or tablet, click here for the app link. 

 

I downloaded The Eagle's app and now I am getting a screen asking me to sign in. What do I do?

 

The Eagle News App is a part of our All Access program. After reading 25 stories a month, readers can choose to come back in 30 days to receive another 25 free local article views. Or, you can login with your Eagle subscription information. 

 

Here is an example screenshot of the 'sign in' screen on the mobile app. 

 

Screenshot

 

Click the "log in" blue button and follow the on-screen prompts to sign in to your All Access or Digital Only subscription of The Eagle. Remember to have your login details, including email and password. See below example of the log in screen on the mobile app.

 

Screenshot

 

If you are still unable to sign in on the mobile app, please call the circulation office at 979-776-2345 or 979-731-4661 for assistance.

 

  • To view our latest e-Edition click the image on the left.

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